A keypad makes it easy for you and your family to get inside the garage without needing keys or a remote. Just type the code in, and that’s it! You can enter the garage and take your car out. Moreover, it provides security to your house, as only those who know the code can enter. But, sometimes, it might stop working. Don’t worry, though, as we’ll tell you why your garage door keypad is not working.
Why is My Garage Door Keypad Not Working?
Whether your garage door keypad is manual or wireless, it can stop working due to multiple issues. So when your garage door doesn’t grant you entry after you put in the code, don’t panic. Try to figure out the issue, so you’ll know what to do. Common reasons why your garage door keypad might not be working are:
1. Pin is Incorrect
We know you’ve memorized the pin by heart. But it is still a possibility that you might have forgotten it. Putting in the wrong code several times can lock your keypad; hence, avoid typing an incorrect pin. You can reset the pin or reboot the entire system. If this doesn’t work, there might be another reason why your garage door won’t open.
2. Batteries are Dead
Since keypads operate with batteries, you’ll need to be mindful of when to change them. You’ll not get a warning when the batteries run low, except that your keypad might be blinking. Replacing the batteries might resolve the issue. If not, then the problem lies elsewhere.
3. Wires are Damaged
If replacing the batteries didn’t work, the wires might be an issue. They can wear out over time, which can result in damaged wires. External factors like weather conditions can also damage the wires in a short period. Usually, there is an interruption between the wire and keys.
To check for wire damage, remove the keypad’s back cover. Scan the wires to ensure they’re properly connected and undamaged. Try opening the door again after you put the cover back on. If this doesn’t do the trick, call in a professional garage door opener repair service to fix the issue.
4. Buttons Have Poor Connection
If you tried connecting the wires and your garage door keypad is still not opening, you might pay closer attention to the buttons. Try typing in random 4 digits that are not in your present code. If it works, the keys are the source of your problem.
The problem could be accumulated debris or an old keypad. Over time, keypad buttons can become loose and malfunction. After cleaning the dust, your keypad should work. If it doesn’t, you’ll need to replace the keypad.
5. Keypad is Old
Another reason why your garage door keypad is not opening might be an old keypad. Environmental factors like rain, humidity, and snow can slowly affect the functioning of your keypad. Typically, keypads last around 10 years, depending on your brand.
Any loose keys and cracks in your keypad can indicate that the keypad needs a replacement. But before that, you can call a specialist to check if you need a new keypad.
6. Code is Malfunctioning
Sometimes, the garage door shows no problems when closing but has trouble opening. This could be because the code is malfunctioning, which leads to the garage door keypad not working. This can happen for many reasons.
Some keypad models require reprogramming when you replace the battery. Furthermore, an old keypad might not recognize the code because it is old. Also, putting a pin sometimes interferes with the code. Check the manual on how to reprogram your garage door keypad code. Or ask for a professional’s help.
7. Keys are Stuck
The keys can get stuck when dust and dirt build up in the spaces between them. Consequently, the opener will not respond even when you enter the correct code. To resolve this issue, thoroughly clean the keypad with a clean cloth. You can use a soft brush to clean the inside. Other than this, compressed air effectively removes all the dirt from your keypad as well.
What’s Next?
Contact a professional if your garage door keypad is still not working. Our Garage Door Doctor team looks forward to helping you. Dial (281) 855-9300 to contact us now.
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